Welcome to Ella. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

By using our website, you confirm that:

- You are at least 18 years of age, or using the website under parental or legal guardian supervision

- You are legally capable of entering into a binding contract under Indian law

To access certain features, you may be required to create an account. You agree to:

- Provide accurate and complete information

- Maintain the confidentiality of your login credentials

- Be responsible for all activities conducted through your account

Ella is not responsible for any loss arising from unauthorized account access.

- All product descriptions, images, and prices are subject to change without notice

- We strive for accuracy, but errors in pricing, availability, or descriptions may occur

- In case of incorrect pricing or information, Ella reserves the right to cancel the order and issue a refund

- Placing an order does not guarantee acceptance

- Ella reserves the right to refuse or cancel orders at its discretion

- Payments must be made using approved payment methods available on the website

- All transactions are processed through secure third-party payment gateways

- Delivery timelines are estimates and may vary due to external factors

- Ella is not responsible for delays caused by courier partners, natural events, or incorrect delivery details provided by the customer

- Risk of loss passes to the customer upon successful delivery

All returns, refunds, and cancellations are governed by our Return & Refund Policy, available on our website. Please review it carefully before placing an order.

You agree not to:

- Use the website for unlawful or fraudulent purposes

- Upload or transmit malicious code or harmful content

- Interfere with the security or functionality of the website

- Violate any applicable laws or regulations

Violation of these terms may result in suspension or termination of access.

All content on the website including text, images, graphics, logos, designs, and software is the property of Ella or its licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes only.

Ella shall not be liable for:

- Any indirect, incidental, or consequential damages

- Loss of profits, data, or business arising from website use

- Issues arising from third-party services or payment gateways

Use of the website is at your own risk.

You agree to indemnify and hold Ella harmless from any claims, losses, damages, or expenses arising out of your violation of these Terms or misuse of the website.

Your use of the website is also governed by our Privacy Policy, which outlines how we collect and handle your personal information.

Ella reserves the right to suspend or terminate your access to the website without notice if you breach these Terms or engage in unlawful activities.

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

Ella may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

For any questions regarding these Terms, please contact us at:

📧 ellaindiaofficial@gmail.com